Crook's Keys

How to Reschedule Lessons!

After you login to the student portal, you will see your scheduled weekly lesson on the right side column.

Cancel a lesson:

Go to the lesson you wish to cancel.  Click the arrow a little red "Cancel" will show up.

You can write me a note from the following screen and let me know what's caused that cancellation. A make-up credit will be automatically generated (if the cancellation is 24 hours in advance) and that lesson slot will become available for others to use for a make-up.

Register a make-up lesson:

In the Calendar area of your Student Portal, you will see a number of available make-up lesson (in pink) each week. The cancelled lesson will be in purple and have a red icon, to indicate this this is your normal lesson time, but that you will be absent.

Find an open make-up lesson on the Calendar that will work for you. Click on the lesson time and then select the green check mark that says "Register"

Hit "Register" in the next box, and you're signed up!  It's as easy as that!  Remember that your make-up lessons can only be used on additional lessons, and that you cannot use them during your regular lesson time.

The make-up lesson will now say that it is Full, 1/1.  You will also see the green icon again!

Please contact the instructor if none of the make-up time through the student portal that works for you.